Terms and Conditions

Effective Date: 09.03.2025

Welcome to Subpage, a software-as-a-service (SaaS) platform operated by UTILHELP SOFTWARE & SOLUTIONS SRL (“Company,” “we,” “our,” or “us”). By accessing or using Subpage, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, you may not use our service.

1. Definitions

  • “Service” refers to the Subpage platform and its features.
  • “Subscriber” refers to any person or entity that registers for an account or uses the Service.
  • “Content” refers to any materials, data, text, graphics, or other information uploaded or provided by the Subscriber.
  • “Company” refers to UTILHELP SOFTWARE & SOLUTIONS SRL, located in Bucharest, Romania, with VAT number RO41933708.

2. Account Registration

  • To use Subpage, you must create an account and provide accurate and complete information.
  • You are responsible for maintaining the security of your account credentials.
  • You agree not to share your login credentials or allow unauthorized access.
  • You can invite users to your organizations, and you are responsible for their actions within the organization. Be careful with who you invite.
  • You agree to immediately notify us in writing of any unauthorized uses of the account or any other breaches of security. We will not be liable for any loss or damage from your failure to comply with this security obligation. You acknowledge and agree that under no circumstances will Subpage or any of its affiliates, subsidiaries, officers, directors, or employees be liable, in any way, for any of your acts or omissions or those of any third party, including damages of any kind incurred as a result of such acts or omissions.

3. Subscription Plans and Payment

3.1 Subscription Plans

We offer the following plans:

  • Free Plan: One organization with five lead magnets, analytics, and leads available for seven days. No credit card is required.
  • Paid Plans: Pricing varies from $6.99 to $9.99 per organization per month, depending on the number of organizations purchased. These plans include:
    • Unlimited lead magnets and leads per organization
    • All templates and customization options
    • API access and integrations
    • Custom subdomain
    • One-year history of analytics and leads
    • Option to remove “Subpage” branding
    • 15 AI credits per month per organization
    • Ability to connect your own domain (Premium users must manage their own DNS settings and configurations)
  • AppSumo Lifetime Deal: A one-time purchase offering the same benefits as the premium plan, with multiple tiers based on the number of organizations purchased. Activation of the first voucher occurs at checkout; additional vouchers must be sent to deals@subpage.co for manual processing. Refunds revoke access.

One time payments:

  • Extra AI Credits:
    • 8.99$ for 20 AI credits;
    • 18.99$ for 50 AI credits;
    • 38.99$ for 120 AI credits;
    • 78.99$ for 300 AI credits;

3.2 Payment Processing

  • Payments are processed via Stripe, Inc. and its affiliates.
  • By making a purchase, you agree to Stripe’s Privacy Policy (https://stripe.com/us/privacy) and Terms of Service (https://stripe.com/ssa).
  • You authorize Stripe to process payments on our behalf and understand that additional transaction verification may be required.

3.3 Automatic Renewal

  • Paid plans automatically renew at the end of the subscription period unless canceled.
  • If a payment is unsuccessful, we may suspend or terminate the subscription until payment is received.

4. Cancellation and Refunds

  • You may cancel your subscription at any time through your account settings.
  • No refunds will be provided for partially used subscription periods.
  • Lifetime deal refunds will result in the revocation of access.

5. Acceptable Use Policy

  • You agree not to use Subpage for any illegal, harmful, or unauthorized activities.
  • If you find any bug, problem, or security issue, you are obliged to notify us immediately at hi@subpage.co.
  • We do not guarantee that you will generate any specific results with our product. We provide the infrastructure, but success depends on your use of the platform.
  • Prohibited activities include, but are not limited to:
    • Uploading malicious software or engaging in hacking attempts.
    • Violating intellectual property rights.
    • Using the service to send spam or fraudulent communications.
    • Uploading, posting, transmitting, or otherwise making available any content that is unlawful, harmful, abusive, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or otherwise objectionable.
    • Using the service for fraudulent, deceptive, or misleading activities.
    • Interfering with or disrupting the Service or networks connected to the Service.
    • Engaging in activities that promote or facilitate illegal acts, physical harm, or cruelty to animals.
    • Engaging in phishing, fraud, or deceptive marketing practices.
    • Uploading content that contains viruses, worms, Trojan horses, or other malicious code.
    • Using the Service to manipulate search engine rankings or engage in unethical SEO practices.
    • Soliciting passwords or personal identifying information for unlawful or phishing purposes.
    • Abusing our customer support email, chat, or telephone services.

We retain the right to terminate any account or user who has violated any of the above prohibitions.

6. Intellectual Property

  • All rights, title, and interest in the Service remain with the Company.
  • Subscribers retain ownership of content they upload but grant us a non-exclusive license to use it for operational purposes.

7. Termination

  • We reserve the right to terminate or suspend your access if you violate these Terms.
  • Upon termination, your access to data may be restricted.

8. Limitation of Liability

  • The Service is provided “as is” without warranties of any kind.
  • We shall not be liable for indirect, incidental, or consequential damages arising from the use of Subpage.

9. Indemnification

  • You agree to indemnify and hold us harmless from claims, damages, and expenses arising from your use of the Service.

10. Changes to Terms

  • We may update these Terms periodically, and continued use of the Service constitutes acceptance of the changes.

11. Governing Law

  • These Terms are governed by the laws of Romania.

12. Privacy Policy

For details on how we collect and process personal data, please refer to our Privacy Policy.

For any questions, contact us at hi@subpage.co.